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Shipping policy

Shipping Locations

We currently ship within the United States only.

Processing Time

Orders are processed within 1–3 business days

Orders are not shipped on weekends or public holidays

Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time

Estimated delivery time: 7–14 business days

Delivery times may vary depending on location, carrier delays, or high-demand periods.

Please note that shipping times are estimates, not guarantees.

Shipping Charges

Free Shipping on all orders

Order Tracking

A tracking number will be sent via email once your order is shipped.

Tracking updates may take 24–48 hours to appear.

Delays

Shipping delays may occur due to:

Weather conditions

Carrier issues

High order volumes

Customs or logistics delays

We appreciate your patience in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but not received:

Please contact the carrier first

If unresolved, reach out to us at support

Contact Us

If you have any questions about shipping, feel free to contact us at:
wearecasafae@gmail.com